Council for Airport Opportunity
Duties & Responsibilities
- Lead and coordinate Wash & Pack and Pick & Pack operating areas
- Optimize workflows, workstation setup, floor layout, and operational processes
- Develop and execute short-, medium-, and long-term labor planning strategies
- Partner with supply chain on forecasting, hiring needs, and staffing plans
- Manage daily/weekly labor adjustments to meet production demands
- Ensure compliance with QA standards, HACCP, and customer specifications
- Drive continuous improvement initiatives and operational excellence programs
- Align and implement standard processes across forecasting, planning, and systems
- Monitor and manage KPIs, productivity, efficiency, and departmental performance
- Oversee inventory, waste control, and adherence to volume and quality targets
- Track, analyze, and resolve operational incidents and performance issues
- Lead, coach, and develop managers, supervisors, and frontline teams
- Conduct performance evaluations and provide ongoing feedback and coaching
- Promote employee engagement, retention, and recognition initiatives
- Drive cross-training programs and maintain skills matrices for workforce flexibility
- Coordinate with internal departments to ensure seamless operations and service delivery
- Ensure compliance with company policies, labor laws, and union agreements
- Participate in internal, customer, and regulatory audits
- Manage scheduling, manpower planning, and workforce allocation
- Address conflicts, resolve issues proactively, and support team performance
- Lead operational and leadership meetings
- Support senior leadership with strategic initiatives and overall unit performance
Qualifications
- Minimum 5+ years of operations experience in a manufacturing or production environment
- Bachelor’s degree in Business, Operations, or a related field (preferred)
- Experience managing large teams (100+ employees)
- Proven leadership experience through middle management layers
- Strong background in process improvement and change management
- Excellent leadership, coaching, and people management skills
- Strong analytical, planning, and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office; SAP knowledge is a plus
- Experience in food safety, high-security, or regulated environments preferred
- Airline catering or aviation experience is a plus
Benefits
- Medical, Dental, and Vision plans
- 401(k) with company match; Company-sponsored life insurance
- Voluntary short-term and long-term disability insurance
- Voluntary life, accident, and hospital plans
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Employee discounts; Meals provided
At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
