Council for Airport Opportunity
Duties & Responsibilities
- Ensure customer safety and comfort during all phases of flight
- Communicate clearly and effectively in high-stress and emergency situations
- Respond to aircraft evacuations, security threats, medical emergencies, and severe weather conditions
- Assist passengers during delays, turbulence, and onboard disruptions
- Follow all safety procedures and airline protocols at all times
- Complete required training including emergency evacuation and water drills
- Operate electronic devices such as tablets and phones for job-related tasks
- Maintain professional appearance and adhere to strict grooming and uniform standards
Qualifications
- Minimum 1 year of customer service experience in retail, hospitality, aviation, or similar service industry required
- College education preferred (2+ years)
- Must be at least 21 years old
- Ability to work in fast-paced, high-stress environments
- Must be able to stand for long periods during flights and training
- Must be able to assist passengers and perform safety-related physical tasks
- Must be available to work 24/7 including weekends and holidays
- Must be fluent in English (speaking, reading, writing, and understanding)
- Second language strongly preferred (Arabic, Chinese, French, Spanish, etc. are an asset)
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401(k) retirement plan
- Vacation and sick time
- Flight privileges for employee, family, and friends
- Training stipend and completion bonus
At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.