Passenger Assistant Agent

Duties & Responsibilities

• Push wheelchair passengers safely to and from gates and throughout all airport areas including terminal and jet bridge
• Safely lift disabled passengers to and from aircraft seats with mobility device assistance
• Greet and assist customers upon airport arrival in a prompt, friendly, and courteous manner
• Carry passengers’ carry-on luggage and assist with checked and claimed baggage
• Direct passengers to appropriate TSA security lines
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete wheelchair and incident reports as necessary
• Follow dispatcher gate orders and maintain professional relationships with airline and airport staff
• Assist passengers with any problems, questions, or concerns
• Perform additional duties as assigned

Qualifications

• Must be at least 18 years of age
• High School Diploma or G.E.D. preferred
• Able to read, write, and speak English fluently
• Must be reliable, report to work on a regular and timely basis, and available to work day and night shifts, weekends, and holidays
• Able to lift, push, and carry up to 75 lbs
• Must be able to stand, bend, stoop, squat, and push throughout the shift

Benefits

• Earned Paid Time Off
• Discounted travel for you and your immediate family
• Career advancement opportunities

At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.