Service & Sales Representative

Duties & Responsibilities

• Actively engage with travelers and convert interactions into CLEAR membership enrollments
• Deliver exceptional customer service and create positive experiences for travelers and members
• Meet and exceed daily and monthly sales targets through proactive engagement
• Verify airline documents and traveler identification while adhering to all security and safety protocols
• Demonstrate adaptability in learning and selling a variety of products and services based on customer needs
• Perform additional duties as assigned

Qualifications

• Prior customer service and/or sales experience preferred
• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Fluent in English; additional languages are a plus
• Open availability and flexibility to work a variety of shifts
• Must be able to stand for up to 8 hours

Benefits

• Full Time and Part Time positions available
• Free CLEAR membership benefit plus family and friends discounts
• 401(k) with company match
• 10 company-paid holidays (1.5x pay if worked)
• Health, Dental, and Vision Insurance (full-time)
• Paid Time Off (full-time)

At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.